When you add Sports Cover to your travel insurance, you unlock a suite of enhanced protections designed for travellers engaging in both recreational and more hazardous activities. Here’s what you’re covered for:
When you add Sports Cover to your travel insurance, you unlock a suite of enhanced protections designed for travellers engaging in both recreational and more hazardous activities. Here’s what you’re covered for:
If you're unable to participate in a prepaid, non-refundable activity due to specific unforeseen events, we will reimburse your costs (less available refunds) up to the policy limit. Covered reasons include:
Important: The doctor must consult or examine within 72 hours of the scheduled activity (or as soon as reasonably possible) to validate the claim.
Your sporting gear is protected against loss, theft, or damage by a travel supplier while on your trip. Allianz will reimburse either the cost to repair or the depreciated replacement value (up to 50% based on age), with the following conditions:
What’s not covered:
If your gear is lost, stolen, damaged, or delayed during outbound travel, Allianz reimburses the cost of renting replacement sporting equipment. The rental must be necessary for your trip, and a report must be filed with the relevant authorities within 24 hours of the incident.
Note: This does not apply to motorized sporting equipment.
If you have questions about specific sports or activities, get in touch with us, and our experts will assist you in determining if your activity is covered.
Customer Service/Complaints
From 8am to 8pm (GST) Monday to Friday:
Telephone (From outside SA): +971 4 270 8705
Telephone (from SA): +27 11 214 7970
Whatsapp: +971 56 216 4563
Open or follow up on a claim
From 8am to 8pm (GST) Monday to Friday:
Online Claim (24/7): File a claim
Email: travel.claims@nextcarehealth.com
WhatsApp: +971 56 216 4563
24h Emergency Medical Assistance
For 24-hour Medical Emergency:
Telephone: +971 4 270 8705
Email: assistance@nextcarehealth.com
Whatsapp: +971 56 216 4563