Senior Travel Insurance
15 %

SPRING OFFER

Senior Travel Insurance for South Africans

🌸SPRING SPECIAL: 15% Off All Insurance

Travelling overseas between the ages of 65-85

Travel with confidence, wherever your journey takes you:

✅Cover for travellers up to age 85

✅Up to R9 million emergency medical cover

✅24/7 emergency assistance abroad

✅Emergency medical evacuation & repatriation

✅Trip cancellation & curtailment 

✅Baggage loss & delay cover

✅Personal liability cover

Get your quote in 2 minutes and receive your proof of cover by email.

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Cover Up to Age 85

Travel insurance designed for eligible senior travellers up to age 85 - industry's highest age limit 

Up to R9 Million Medical Cover

Up to R9 million in emergency medical expenses - extensively covered, wherever you go.

Comprehensive Travel Protection

Cover includes emergency medical expenses, evacuation, cancellation, baggage and personal liability.

24/7 Emergency Assistance

Support is available when you need help during your trip - 24/7 worldwide assistance at every step.

Age should not stop you from travelling. Allianz Senior Travel Insurance is designed for South African travellers up to age 85, providing comprehensive protection for international trips.

From emergency medical treatment and evacuation to trip cancellation, baggage and personal liability, you can travel knowing that support is available if something unexpected happens.

Whether you're visiting family overseas, enjoying a long-planned holiday or exploring a new destination, choose cover designed around the needs of senior travellers.

Emergency Medical Expenses

Cover for unexpected medical treatment while travelling, with up to R9 million available under Premium plan.

Trip Cancellation

Cover for eligible prepaid travel expenses if you need to cancel your trip or return home early because of a covered event.

Medical Evacuation and Repatriation

Assistance and cover if you need to be transported to an appropriate medical facility or returned home.

Travel Delays

Financial compensation for delays that extend your travel time or disrupt your plans - min. 4 hours.

Personal Liability

 

Cover for eligible costs if you become legally liable for injury to another person or damage to their property.

Baggage Loss & Delay

Protection if your baggage is lost or delayed, including cover for specified valuables.

Both plans provide complete global coverage. The Premium plan increases limits on high-cost benefits - particularly medical expenses, trip cancellation, baggage, and personal liability - making it the recommended choice for high-cost destinations like the UAE, USA, Switzerland, and Japan.

This table is a summary only. Terms, conditions, limits and exclusions apply. Please read the policy wording before purchasing. 

Our Senior Travel Insurance Policy is tailored towards eligible South African travellers between 66-85 who are travelling internationally.

  • Travelling to Visit Family

Visiting children, grandchildren or other family overseas? Get cover for the unexpected medical and travel costs that could affect your journey.

  • Enjoying Retirement Travel

Planning a long-awaited overseas holiday? Travel with comprehensive protection for medical emergencies, cancellation, baggage and more.

  • Travelling With Family

Travelling overseas with younger family members? Senior Travel Insurance provides cover specifically for the eligible senior traveller, while other members of the group can choose the product suited to their age and travel needs.

  • Travelling for Longer Trips

Planning an extended overseas journey? Make sure your travel insurance provides the level of medical and travel protection you need before you leave

  • Age Eligibility

Senior Travel Insurance is available to eligible travellers up to age 85 which is the highest age limit in the industry.

  • Pre-Existing Medical Conditions

Pre-existing medical conditions are not automatically covered. Check the relevant policy terms and conditions before purchasing if you have an existing medical condition.

  • Sports & Adventure Activities

If your trip includes sports or adventure activities, check whether the activity is covered under your policy before travelling.

  • Medical Emergencies

Emergency medical expenses, evacuation, and repatriation are key components of the cover. Check the limits of your chosen plan before purchasing.

Step 1

Enter Trip Details 

Add where you're travelling, your travel dates, the number and ages of the travellers.

Step 2

Choose Your Cover

Compare the available options and select the plan that best suits your trip.

Step 3

Add Traveller Details

Enter the details for every traveller - including names, dates of birth and passport information.

Step 4

Review & Pay

Check your policy details, pay securely online and receive your policy documents by email.

With more than 125 years of global insurance expertise, 24/7 global assistance and trusted travel protection, Allianz gives you the confidence to enjoy your trip knowing support is there when you need it.

#1 Global Insurance Brand

Recognised as the world's #1 insurance brand for seven consecutive years. Trusted by millions of travellers.

Global Travel Expertise

More than 125 years of insurance experience, and a global network supporting travellers worldwide.

24/7 Emergency Support

Round-the-clock global assistance available every day of the year. Always reachable at +971 4 270 8705.

Quick Online Purchase

We make it as easy as possible to get a quote online, and receive your policy documents instantly.

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For travel claims, non-emergency, insurance sales & general inquiries contact:

Customer Service/Complaints

From 8am to 8pm (GST) Monday to Friday:

Telephone (From outside SA): +971 4 270 8705

Telephone (from SA): +27 11 214 7970

Email: travel@nextcarehealth.com

Whatsapp: +971 56 2164563 

Open or follow up on a claim

From 8am to 8pm (GST) Monday to Friday:

Online Claim (24/7): File a claim

Email: travel.claims@nextcarehealth.com

WhatsApp: +971 56 216 4563

24h Emergency Medical Assistance

For 24-hour Medical Emergency:

Telephone: +971 4 270 8705

Email: assistance@nextcarehealth.com

Whatsapp:  +971 56 216 4563

We're here to help! Below are answers to some of the most commonly asked questions about our Senior travel insurance. If you need further assistance or have additional questions, please feel free to reach out to us at travel@nextcarehealth.com. Our team is ready to assist you.

Plans & Purchasing

No. Allianz Senior Travel Insurance, like every Allianz travel insurance product, covers round trips only. A single trip means a journey with a clear start date and end date. A one way trip, where the traveller departs with no return date, cannot be insured because the duration of stay would be unlimited, and travel insurance is limited in terms of duration. At Allianz we only cover trips up to 90 days. If you are relocating abroad with no defined return date, travel insurance is not the right product, and you should look into a different type of cover.

Yes. Allianz Senior Travel Insurance can be purchased for either a single round trip or as an annual multi-trip option, depending on how often you travel. The Senior Travel Insurance quote form gives travellers the option to select 'Single Round-Trip' or 'Annual Multi-Trip'.

A single trip policy is suitable if you are planning one specific journey. Annual Multi-Trip cover may be more practical and economical if you travel several times a year and want one policy to cover multiple trips, subject to the policy terms.

Pre-existing medical conditions are excluded from senior travel insurance coverage, and this becomes more relevant with age since more travellers in this group are managing an ongoing condition. Contact the Allianz team directly if you are unsure how your specific condition would be treated before you buy.

You can compare the Standard and Premium plans by looking at the benefit limits on the Allianz Senior Travel Insurance page. The main difference is that Premium offers higher limits across several important benefits, including emergency medical expenses, trip cancellation, baggage loss, baggage delay, dental cover, and personal liability.

For example, Premium includes up to R9,000,000 in emergency medical expenses, up to R90,000 for trip cancellation, up to R30,000 for baggage loss, and up to R9,000,000 for personal liability. For senior travellers comparing cover, this makes the Premium plan a stronger option where higher protection limits are important.

Coverage & Benefits

Allianz Senior Travel Insurance is designed for travellers up to 85 years old, making it suitable for older travellers who want travel insurance for international trips. Allianz Senior Travel insurance offers the highest age limit in the industry.

The policy is structured to support the types of risks senior travellers may be more concerned about, including emergency medical expenses, medical evacuation or repatriation, trip cancellation, baggage loss, and personal liability. All benefits are subjected to policy terms and conditions.

Allianz Senior Travel Insurance includes emergency medical expenses if you need hospital treatment, medical care, or support due to an unexpected illness or accident while travelling. The Standard plan includes emergency medical expenses up to R4,500,000, while the Premium plan includes up to R9,000,000.

The policy also includes related emergency medical benefits such as emergency medical evacuation or repatriation, return of dependants, emergency family travel or visit of a close relative, and dental emergency cover, depending on the plan and policy terms.

Yes. Both Allianz Standard and Premium Senior Travel Insurance plans include emergency medical evacuation and repatriation. If medically necessary, Allianz may organise your evacuation to the nearest or most suitable medical facility, and in serious cases this may include repatriation back to your home country.

This is an important benefit for senior travellers, especially when visiting destinations where access to suitable medical care may be limited.

Yes. Allianz Senior Travel Insurance includes dental emergency cover. The Standard plan includes dental cover up to R1,500, while the Premium plan includes dental cover up to R5,000 for emergency dental treatment to relieve sudden pain during your trip.

Travellers should check the policy wording for the full dental benefit terms, limits, and exclusions before travelling.

No, coverage for adventure activities under Senior Trip Insurance is not covered. One important restriction to note is that the optional Sport cover add on is not available to travellers above 65 years old, regardless of the activity itself.

Allianz Senior Travel Insurance includes baggage loss and baggage delay benefits. The Standard plan provides baggage loss cover up to R25,000, while the Premium plan provides baggage loss cover up to R30,000. Baggage delay is covered up to R3,000 on Standard and up to R5,000 on Premium.

This helps cover essential replacement items if your baggage is delayed, lost, damaged, or stolen during your trip, subject to the policy wording and required supporting documents.

Claims

To make a claim on your Allianz annual travel insurance:

  1. In case of a medical emergency, please contact our 24/7 emergency line immediately for medical emergencies: +971 4 270 8705, or alternatively send us an email on assistance@nextcarehealth.com
  2. For all other non-emergency reimbursement claims, you can file your claim through our online platform:   https://travelclaims.tatsh.cloud/
  3. Alternatively, you can also contact us via telephone on +971 4 270 8705, or send us an email on travel.claims@nextcarehealth.com.  We’re available from 8 AM to 8 PM, Monday to Friday.
  4. A dedicated claims assessor will review your case and contact you for any additional information. Approved claims are reimbursed per the policy terms.

File your claim as soon as possible after the incident - the sooner you submit, the faster the resolution.

If you need to cancel your trip due to an eligible unforeseen event, you can submit a claim under the trip cancellation benefit. Allianz Senior Travel Insurance includes trip cancellation cover of up to R55,000 on the Standard plan and up to R90,000 on the Premium plan.

The Senior Travel Insurance page explains that cancellation cover may apply if you, a travelling companion, someone you are staying with, or a relative becomes ill, is seriously injured, has an accident, or dies. Terms, limits, and exclusions apply, so travellers should check the policy wording and use the Online Claim Portal to start the claims process.