Customer Service/Complaints

From 8am to 8pm (GST) Monday to Friday:

Telephone (From outside SA): +971 4 270 8705

Telephone (from SA): +27 11 214 7970

Email: [email protected]

Whatsapp: +971 56 2164563 

Open or follow up on a claim

From 8am to 8pm (GST) Monday to Friday:

Online Claim (24/7): File a claim

Email: [email protected]

WhatsApp: +971 56 216 4563

24h Emergency Medical Assistance

For 24-hour Medical Emergency:

Telephone: +971 4 270 8705

Whatsapp: +971 56 216 4563

Email: [email protected]