Schengen Certificate
Proof of cover for your Schengen visa application.
15
%
SPRING OFFER
24/7 Global Assistance
Emergency medical support while travelling abroad.
Emergency Medical Cover
Up to R900,000 emergency medical cover.
Global Allianz Trust
Voted the #1 global insurance brand for 7 years running.
What is Allianz Schengen Travel Insurance?
Schengen Travel Insurance is travel insurance designed for travellers who need proof of cover for a Schengen visa application. When applying for a Schengen visa, you need to show that your travel insurance covers emergency medical care, hospitalisation and repatriation for the duration of your stay.
Allianz Schengen Travel Insurance helps South Africans prepare for their visa application by providing proof of cover, along with selected benefits for medical emergencies, trip cancellation, travel delays and baggage issues while travelling.
The official EU visa rules require travel medical insurance to cover expenses linked to repatriation for medical reasons, urgent medical attention, emergency hospital treatment or death, with minimum coverage of €30,000 for Schengen visa applicants where applicable. Allianz Travel Insurance significantly exceeds the minimum medical limit required by Embassies to ensure you have peace of mind while travelling
What Makes Allianz Schengen Travel Insurance Suitable for Visa Applications?
Not every travel insurance policy is suitable for a Schengen visa application. Your insurance documents need to clearly show the cover required for your trip and visa submission.
Proof of Cover for Your Visa Application
Your official Schengen insurance certificate is generated and emailed to you the moment you complete your purchase - ready for your visa appointment.
Emergency Medical Cover
Allianz Schengen Travel Insurance includes emergency medical/dental cover up to R900,000, subject to the policy wording, limits and exclusions.
Cover for Your Travel Dates
Your policy should match the dates of your intended Schengen trip. Make sure the details you enter in the quote form match your travel itinerary and visa application.
Valid for Schengen Travel
The Schengen Area is currently made up of 29 countries, according to the European Commission and Council of the EU. Allianz policy covers your entire European journey.
Emergency Evacuation and Repatriation
Emergency transportation, medical repatriation, return of dependents, transport to bedside and repatriation of remains are included within the policy benefits.
Important Note
Travel insurance does not guarantee visa approval. Always check the latest requirements with the relevant visa application centre before submitting your application.
Schengen Travel Insurance Cover at a Glance
| Benefit | Maximum Benefit | Why It Matters |
|---|---|---|
| Emergency medical/dental cover | Up to R900,000 | Helps with covered emergency medical or dental treatment while travelling abroad. |
| Dental care sub-limit | Up to R1,500 | Helps with covered emergency dental treatment. |
| Trip cancellation | Up to R35,000 | Helps if you need to cancel your trip for a covered reason before departure. |
| Travel delay | Up to R1,500 | Helps with selected costs linked to covered travel delays. |
| Baggage loss, damage or theft | Up to R15,000 | Helps if your baggage is lost, damaged or stolen while travelling. |
| High-value items sub-limit | Up to R6,000 | Applies to selected high-value items, subject to the policy wording. |
| Baggage delay | Up to R3,000 | Helps with covered baggage delays, subject to required delay periods and policy conditions. |
| Emergency transportation | Included | Helps if emergency transport is medically necessary. |
| Medical repatriation | Included | Helps if repatriation is medically necessary. |
| Search and rescue | Up to R15,000 | Helps if you are reported missing or need rescue from a physical emergency. |
This table is a summary only. Terms, conditions, limits and exclusions apply. Please read the policy wording before purchasing.
Who Needs Schengen Travel Insurance?
Schengen Travel Insurance is important for South Africans who need proof of cover for a Schengen visa application, as well as travellers who want protection for selected risks while visiting Europe.
Schengen Visa Applicants
If you are applying for a Schengen visa, you may need to submit proof of travel insurance with your visa documents.
Individual Travellers
Suitable for South Africans travelling to the Schengen Area for holidays, family visits, events or short business trips.
Families
Useful for families travelling together who want cover and policy documents arranged before departure.
Senior Travellers
Allianz Travel Insurance can cover travellers up to age 85, subject to eligibility, policy wording, limits and exclusions.
Business Travellers
Useful for South Africans travelling to Europe for meetings, conferences or work-related visits.
Before Your Visa Appointment
Before submitting your Schengen visa application, make sure your travel insurance documents are ready and that the details match your trip.
Checklist
- Buy your Schengen Travel Insurance before leaving South Africa
- Make sure your name and traveller details are correct
- Check that your travel dates match your visa application
- Make sure your destination details are correct
- Save your insurance certificate and policy documents
- Print a copy if your visa application centre requires one
- Read the policy wording, limits and exclusions before purchasing
Important Note: Your visa requirements may differ depending on the country you are applying through, your passport, your travel dates and your itinerary. Always confirm the latest document requirements with the relevant embassy, consulate or visa application centre.
How to Buy Schengen Insurance Online
You can buy Allianz Schengen Travel Insurance online before leaving South Africa and receive your policy documents by email after purchase.
Step 1
Enter Trip Details
Add your Schengen destination, travel dates, country of residence, number of travellers and traveller ages.
Step 2
Review Quote
Check your cover, traveller details, travel dates and price before continuing.
Step 3
Pay Securely Online
Complete payment online using the available secure payment options.
Step 4
Receive your documents
Receive your insurance certificate and policy documents by email. Save and review them before your visa appointment.
What Schengen Travel Insurance May Not Cover
| Exclusion Category | What This Means |
|---|---|
| Pre-existing medical conditions | Pre-existing medical conditions are not covered within Allianz travel insurance products. |
| Known or foreseeable events | Losses linked to events that were already known, expected or foreseeable when the policy was purchased may not be covered. |
| Travel for medical treatment | Travel insurance is not designed for trips where the purpose is to receive medical care or treatment abroad. |
| Non-emergency medical care | Routine check-ups, elective procedures and non-emergency treatment are not generally covered. |
| Certain sports or activities | Some sports or higher-risk activities may require Sports Cover. Some activities may remain excluded. |
| Alcohol or drug-related incidents | Incidents linked to alcohol or drug use may be excluded, unless related to medication prescribed and used as directed. |
| Baggage not reported correctly | Baggage claims will require reports from the airline, police or relevant authority within the required timeframe. |
| Personal liability | Personal liability is not included under the Basic Schengen plan shown in the policy summary. |
This is a summary only. Please read the policy wording for the full list of exclusions, limits and conditions that apply.
How Claims Work
If something happens before or during your trip, the type of claim will determine what information you need to provide. Keep your policy documents, booking confirmations, receipts and written reports so your claim can be assessed.
| Claim Type | What To Do |
|---|---|
| Medical Emergency | For urgent medical help abroad, contact the 24-hour emergency assistance line as soon as possible. If the situation is life-threatening, seek local emergency care first. |
| Trip Cancellation or Interruption | Keep your original booking documents, cancellation invoices and supporting evidence, such as medical certificates, death certificates or official documentation where relevant. |
| Baggage Loss, Damage or Delay | Report the issue to the airline, travel provider, police or relevant local authority where required. Keep written reports, receipts and proof of ownership. |
Why Choose Allianz for Your Schengen Travel Insurance?
When you are preparing a Schengen visa application, your travel insurance needs to be clear, reliable and easy to access. Allianz helps South Africans buy Schengen Travel Insurance online and receive the proof of cover needed for their application.
Instant Certificate for Your Visa Application
Receive the insurance certificate and policy documents you need after buying online.
Cover for Real Travel Risks
Includes benefits for emergency medical expenses, trip cancellation, travel delays, baggage issues, and emergency support abroad.
Fast, Easy & Secure Online Purchase
Get a quote, buy online and receive your documents by email.
Full Schengen Area Coverage
Our Schengen Policy allows travel across the 29 Schengen countries, depending on the visa issued and the conditions of your trip.
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Still Have Questions? Get in Touch With Us
For travel claims, non-emergency, insurance sales & general inquiries contact:
Customer Service/Complaints
From 8am to 8pm (GST) Monday to Friday:
Telephone (From outside SA): +971 4 270 8705
Telephone (from SA): +27 11 214 7970
Whatsapp: +971 56 216 4563
Open or follow up on a claim
From 8am to 8pm (GST) Monday to Friday:
Online Claim (24/7): File a claim
Email: travel.claims@nextcarehealth.com
WhatsApp: +971 56 216 4563
24h Emergency Medical Assistance
For 24-hour Medical Emergency:
Telephone: +971 4 270 8705
Email: assistance@nextcarehealth.com
Whatsapp: +971 56 216 4563
Frequently Asked Questions
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Purchase
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Cover
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Policy
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Claims
The cost of an Allianz Travel Insurance policy varies based on factors like policy type, trip duration, destination, number and age of travellers, and additional coverage options.
To get a personalised quote:
Purchasing an Allianz travel insurance policy online is easy and secure. You can use Visa, Mastercard or AMEX to complete your transaction.
To buy a policy:
- Follow the Quote Process: Begin by clicking "Get A Quote" and selecting your policy type and options.
- Review Your Coverage: Ensure the coverage and price meet your needs.
- Proceed to Payment: Enter your Visa, Mastercard or AMEX details on the payment screen to finalise your purchase and receive your instant policy ceritficate.
Yes, purchasing your Allianz travel insurance online is secure. We use a secure payment gateway that directly processes transactions with the bank. Your credit card details are never seen, recorded, or stored by us.
Key security features include:
- Secure SSL Encryption: Transactions are protected by 40-bit encrypted SSL Web Server Certificate, ensuring your information is encrypted and safe from interception.
- Instant Coverage: Once authorised, your travel insurance is activated immediately, with confirmation and policy documents emailed to you within minutes.
- Personal Data Protection: All personal details are encrypted before processing, ensuring your privacy and security.
For more information, visit our privacy policy page.
We offer a 14-day review period for your Allianz travel insurance policy. If you're not completely satisfied within this period, you can cancel your policy for a full refund, provided your trip hasn't started and no claims have been made.
Key points to consider:
- Notify us before your departure date and within 14 days of purchase if the coverage doesn't meet your needs. Refunds are not available if travel has commenced or a claim has been initiated.
For assistance, contact us via:
- Telephone: +971 4 270 8705
- WhatsApp: +971 56 216 4563
- Email: travel@nextcarehealth.com
No, Allianz travel insurance coverage is available only to residents of South Africa. If you are not a South African resident, your insurance and claims will not be eligible.
No, Allianz travel insurance can be purchased directly online, independently of your travel arrangements. You are free to book your travel through any provider.
Yes, Allianz Travel offers annual multi-trip policy in addition to single trip policies. The annual multi-trip policy provides coverage for unlimited number of trips throughout the policy year, as long as no single trip exceeds 90 days in duration.
Yes, Allianz travel insurance policies are available to individuals up to 85 years of age. We cover a wide age range, ensuring comprehensive coverage for travellers of various ages.
Coverage begins and ends according to the dates you select during your quotation process, which will be confirmed on your Certificate of Insurance once the policy is purchased.
Single Trip Insurance: Coverage ends on the date you arrive back home or the date shown on your Certificate of Insurance, whichever is earlier.
Annual Multi-Trip Policies: Your policy ends on the coverage end date listed in your Certificate of Insurance.
Single Trip Policy: You can purchase coverage for trips up to 90 days.
- Annual Multi-Trip Policy: This policy covers you for unlimited number of trips in a year, but no individual trip within this period can exceed 90 days in duration.
No, if you purchase a 90-day single trip policy and return home after 60 days, the policy is terminated, and you do not receive a refund. You will need to purchase a new policy for your next trip.
Annual multi-trip policies offer flexibility for travel throughout the year, offering unlimited number of trips with no individual trip exceeding 90 days.
Yes, there are exclusions and conditions specific to individual sections, as well as general exclusions and conditions that apply to the policy overall. Additionally, there is a health declaration with health exclusions that must be met for coverage to be effective.
Please read the policy wording carefully to ensure you have the coverage you need.
No, the policy does not cover claims related directly or indirectly to any existing medical conditions if, at the time of taking out the insurance or booking your journey (whichever is later), you or anyone to be insured has:
- Been prescribed regular medication
- Received treatment or had a consultation with a doctor or hospital specialist for any medical conditions in the past 6 months
- Been referred to, treated by, or are currently under the care of a doctor or hospital specialist
- Been diagnosed with a terminal illness
Please click here to read the Health Declaration for more information.
Allianz Travel insurance covers many adventure activities. To be covered for skiing and other adventurous sports, you need to add the 'Sports Cover' option when purchasing your policy. Please refer to the definition of 'Sports Coverage' within the policy document to understand which activities are covered.
If you have any doubts, feel free to send us an email or whatsapp for clarification.
If your baggage is lost, damaged, or stolen during your trip, we will cover it. However, cash is strictly excluded from this coverage. Please refer to the 'Baggage Coverage' section in the policy document for detailed information on what is and isn't covered.
Allianz Travel insurance is entirely online, so we do not send policy documents by post. When you purchase a policy, we will instantly email you a confirmation of the coverage along with the policy documents for you to download, print, and save.
You can also download the policy document from our website to view the terms and conditions of the coverage.
No, you must purchase your Allianz Travel insurance policy before your travel date and before you have left for your journey. Insurance coverage cannot be initiated once you have already begun your travels. It's important to secure your policy in advance to ensure you are covered from the start of your trip.
If you have any questions or need assistance regarding your Allianz Travel insurance, you can reach out to our customer service team through the following channels:
- Phone: Call our customer service line at +9714 270 8705 for direct assistance.
- WhatsApp: You can also Whatsapp us via +971 56 216 4563 for messaging support.
- Email: Send your inquiries to travel@nextcarehealth.com for detailed information or assistance.
Our team is ready to help you with any queries you may have about your policy or coverage.
Yes, you can still make a claim even if you don't have receipts for all your personal possessions. However, when submitting a personal possessions claim, you will be asked to provide proof of ownership for the lost or stolen items. While we understand that you may not have receipts for every item, you should be able to provide some evidence of ownership.
Typically, insurers may accept various forms of proof, such as:
- Photographic evidence
- Warranty cards
- Manuals
- Receipts
- Bank or credit card statements
These documents can serve as proof of ownership. Ultimately, common sense prevails, and you should consider whether the documents you provide conclusively demonstrate that you owned the item in question.
In the event of a medical emergency, our dedicated medical emergency team is available 24 hours a day to assist you. You can reach them through the following channels:
- Phone: Call our customer service line at +9714 270 8705 for immediate assistance.
- WhatsApp: You can also Whatsapp us via +971 56 216 4563 for messaging support.
- Email: Send an email to assistance@nextcarehealth.com for detailed information or assistance.
Our team is ready to provide the necessary assistance and support during medical emergencies.
To make a claim, you have several options:
Online Claim Portal: You can open a claim through our Online Claim Portal. Simply access the portal, select the appropriate type of claim (e.g., trip cancellation, medical), and follow the steps to enter the requested information and upload the necessary documentation. Once completed and submitted, you will receive a confirmation email from us. Our Travel team will then contact you to continue the process.
Phone: Call us at +971 4 270 8705 for assistance with your claim.
Email: Send your claim details to travel.claims@nextcarehealth.com for support.
After your claim has been submitted, we aim to update you on the status of your claim every 48 hours.
We've made it easy for you! All relevant contact numbers are summarised on the first page of your policy document. You can also find them by clicking the 'Contact Us' tab on our website.
5 star rating out of 5 Review date 11/09/2026 11/09/2026
5 star rating out of 5 Review date 11/09/2026 11/09/2026