Schengen Travel Insurance

Initially the terms and conditions for the travel insurance policy did not work on the website. After calling Allianz and being assisted by *** who was very helpful and friendly I was able to get a digital copy of the T&C's. On the first attempt at purchasing the travel insurance, the website crashed after i had authenticated the payment. I did not attempt to repurchase the policy immediately in fear I would be charged twice. I was able to purchase the policy today and everything seems to have worked out.