Refund & Delivery of Policy

  • Refund Policy

If this cover is not suitable for you and you wish to cancel your policy please  email us on before the date of departure or maximum 30 days after the purchase date of your insurance as stated on the certificate of insurance. We will not refund any premium if you have already travelled or claimed.


  • Delivery of Policy

Policy will be sent to the insured person email address which was submitted during the booking process, if the policy was not delivered within 2 hours you must contact us  on +27 87 195 0581 or email us on, We will resend the policy directly to your email address.


How can we help?

Millions of people rely on us! With 1 intervention every 2 seconds, Allianz Global Assistance is the worldwide leader in travel Insurance and assistance services. Winter Sports, Hazardous Activities, Terrorism Cover, Single trip or Annual cover: We are here for you 24/7.

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Travel Insurance, Underwritten and administered by Allianz Global Corporate & Specialty South Africa Limited, an Authorised Financial Services Provider FSP NO: 16722 (AGCS SA), The Firs, 2 nd Floor, 32A Cradock Avenue, Rosebank 2196 South Africa.