Single Trip Travel Insurance for South Africans

Cover includes emergency medical expenses, evacuation or repatriation, trip cancellation, trip curtailment, delayed departure, baggage loss, baggage delay, valuables, personal liability, dental emergencies, and search and rescue, depending on the plan you choose.

All coverage is valid for the full duration of your round-trip, up to a maximum of 90 days. All benefits are subjected to policy terms and conditions.

Yes. Allianz Single Trip Global Travel Insurance is Schengen visa-compliant, meaning it meets the EU's mandatory requirement of a minimum €30,000 in emergency medical coverage for Schengen visa applications. Both the Standard and Premium plans satisfy this requirement. When you purchase, an official Schengen insurance certificate is generated and emailed to you immediately.

Standard single trip travel insurance does not cover injuries sustained during hazardous or extreme activities - including skydiving, scuba diving, mountain climbing, bungee jumping, and motor racing. If your trip includes any such activities, you need to add our optional Hazardous Activities Cover to your policy at the time of purchase. Without this add-on, claims arising from these activities will not be paid - even if the underlying medical emergency would otherwise be covered. Check the Hazardous Activities Cover page for the full list of activities included.

Both plans cover the same travel risks, but Travel Premium offers significantly higher benefit limits — making it the better choice if you're heading to long-haul or expensive destinations like the UAE, USA, UK, Europe, or Japan, where medical costs and travel expenses are considerably higher than in South Africa.

For example:

• Emergency medical expenses — up to R4,500,000 on Travel Standard vs up to R9,000,000 on Travel Premium
• Trip cancellation — up to R55,000 on Travel Standard vs up to R90,000 on Travel Premium

If your trip involves expensive flights, premium accommodation, or destinations where a hospital visit could cost hundreds of thousands of rands, Travel Premium gives you a higher safety net. For shorter, budget-friendly trips closer to home, Travel Standard may be all you need.

All benefits are subject to policy terms and conditions.

Prices start from R385 (Travel Standard) and R503 (Travel Premium). The final price depends on your destination, trip duration, traveller age, number of travellers, and level of cover. Get a quote to find out.

Yes. Allianz offers family travel insurance plans that cover you, your spouse or partner, and your dependent children under a single policy. A family single-trip plan is significantly more cost-effective than purchasing individual policies for each family member. Family set prices include 2 adults with unlimited number of children therefore it is by far the most economical solution. When adding 3 or more travellers, simply select ‘are you a family’ toggle and unlock family-friendly prices.

No. Allianz single trip travel insurance must be purchased before your trip departs. Coverage cannot be purchased retrospectively for a journey that has already begun, and it cannot be added to a trip that is already in progress. Always purchase before leaving South Africa - ideally at the same time you book your flights. Buying early also activates your trip cancellation cover immediately, protecting you against pre-departure losses from the date of purchase.

No. You cannot extend your policy once your trip has started. Allianz Single Trip cover can be purchased for trips of up to 90 days, so ensure your selected dates cover your full journey. Policy must be purchased before you depart for your trip.

Allianz Travel Insurance is available to South African residents travelling outside South Africa, aged 0 to 85 years. Eligibility depends on residency, age, destination, and policy terms.

Standard exclusions include:

• Pre-existing medical conditions
• Hazardous and adventure activities (unless Hazardous Activities Cover add-on purchased)
• Medical treatment that is not medically necessary or can be safely postponed
• Pregnancy beyond the specified gestation limit
• Incidents related to alcohol or unprescribed drug use
• War, terrorism, and civil unrest
• Losses already covered by another insurance policy
• One-way trips or trips without a defined return date
• Trips exceeding 90 days in duration

Review the full policy terms and conditions before purchase. Contact Allianz Travel to clarify any specific scenario before travelling.

To make a claim on your Allianz travel insurance:

1. In case of a medical emergency, please contact our 24/7 emergency line immediately for medical emergencies: +971 4 270 8705, or alternatively send us an email on assistance@nextcarehealth.com
2. For all other non-emergency reimbursement claims, you can file your claim through our online platform:   https://travelclaims.tatsh.cloud/. Gather all documentation: medical reports, hospital receipts, police reports (for theft or loss), flight delay certificates, and any other evidence supporting your claim
3. Alternatively, you can also contact us via telephone on +971 4 270 8705, or send us an email on travel.claims@nextcarehealth.com.  We’re available from 8 AM to 8 PM, Monday to Friday.
4. A dedicated claims assessor will review your case and contact you for any additional information. 

File your claim as soon as possible after the incident - the sooner you submit, the faster the resolution.