Disclosure Notice

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Full Name :	Allianz Global Corporate & Specialty South Africa Limited (“AGCS SA”)
FSP Number :	16722
Physical address :	The Firs, 2nd Floor, Office 202, 32A Cradock Avenue, Rosebank, 2196
Postal Address :	P.O. Box 62228, Marshalltown, 2107
Telephone :	+971 4 270 8705
WhatsApp:	+971 56 216 4563
E-mail:	[email protected]

AGCS SA complies with the Conflict of Interest legislation. A management policy as well as gift register is available upon request.

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Head of Legal And Compliance - Allianz Global Corporate & Specialty South Africa Limited
Name :	Kristin Van Niekerk
Telephone :	+27 11 214 7951
Fax :	+27 11 447 1777
E-mail :	[email protected]

A complaints resolution process can be requested from our office on the above-mentioned contact details.

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Full Name :	Moonstone Compliance (Pty) represented by:
Name :	Bronwen Allan
Physical address :	Valerida Centre, Piet Retief Street, 1st Floor, Stellenbosch,7600.
Fax :	+27 21 883 8005
Phone :	+27 21 883 8000
E-mail address :	[email protected]
Website :	dummy https://www.moonstone.co.za/about/

Claims Procedure

On the happening of any emergency event, which may result in a claim under the policy, please contact us on immediately on +971 4 270 8705

For all non-emergency related claims you may email us on [email protected]

All relevant details pertaining to Claims on your policy document is contained within this policy wording.

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Complaints In the event of a complaint kindly contact the Customer Services Manager:
Email :	[email protected]
Phone :	+971 4 270 8705
A complaints process is available on request.

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The Short-Term Insurance Ombudsman PO Box 32334 Braamfontein 2017
Phone :	+27 (11) 726 8900
Fax :	+27 (11) 726 5501
Email :	[email protected]
Website :	www.osti.co.za

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FAIS Ombudsman PO Box 74571 Lynnwood Ridge 0040
Phone :	+27 (12) 470 9080
Fax :	+27 (12) 348 3447
Email :	[email protected]
Website :	www.faisombud.co.za