Disclosure Notice

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Full Name : Allianz Global Corporate & Specialty South Africa Limited (“AGCS SA”)
FSP Number : 16722
Physical address : The Firs, 2nd Floor, Office 202, 32A Cradock Avenue, Rosebank, 2196
Postal Address : P.O. Box 62228, Marshalltown, 2107
Telephone : +27 11 214 7900
Fax : +27 11 447 1777
E-mail : info@allianz.com
AGCS SA complies with the Conflict of Interest legislation. A management policy as well as gift register is available upon request.

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Head of Legal And Compliance - Allianz Global Corporate & Specialty South Africa Limited
Name : Kristin Van Niekerk
Telephone : +27 11 214 7951
Fax : +27 11 447 1777
E-mail : kristin.vanniekerk@allianz.com
A complaints resolution process can be requested from our office on the above-mentioned contact details.

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Full Name : Moonstone Compliance (Pty) represented by:
Name : Bronwen Allan
Physical address : Valerida Centre, Piet Retief Street, 1st Floor, Stellenbosch,7600.
Fax : +27 21 883 8005
Phone : +27 21 883 8000
E-mail address : ballan@moonstonecompliance.co.za
Website : www.moonstoneinfo.co.za

Claims Procedure

On the happening of any emergency event, which may result in a claim under the policy, please contact us on immediately on +27 87 195 058.

For all non-emergency related claims you may email us on travelza@allianz-assistance.com

All relevant details pertaining to Claims on your policy document is contained within this policy wording.

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Complaints
In the event of a complaint kindly contact the Customer Services Manager:
Email : travelza@allianz-assistance.com
Phone : +27 87 195 0581
A complaints process is available on request.

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The Short-Term Insurance Ombudsman

PO Box 32334

Braamfontein

2017

Phone : +27 (11) 726 8900
Fax : +27 (11) 726 5501
Email : info@osti.co.za 
Website : www.osti.co.za

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FAIS Ombudsman 

PO Box 74571

Lynnwood Ridge

0040

Phone : +27 (12) 470 9080
Fax : +27 (12) 348 3447
Email : info@faisombud.co.za
Website : www.faisombud.co.za